SUPPORT POLICIES |
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Paramantra Enterprise Support is aimed at organizations that not only want to provide customer support and internal ticket management but also want to configure unlimited number of workflows across multiple ticket channels and categories based on the nature of issue. Paramantra Enterprise Support version is inclusive of the following: 1:Support CRM for Customers 2:Support CRM for Internal IS department 3:Unlimited email configuration 4:Unlimited portlet configuration 5:Unlimited customer Survey and Panel assistance. Like all other Paramantra versions the following features apply: 1:Unlimited Licenses for support teams 2:Portal configuration 3:Unlimited tickets 4:Unlimited number of support clients Please note that the support and upgrade policies are common to all product versions and they can be found by navigating on the left panel of this page. |
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Web Based Support Software |
